Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
Drives problem management by addressing recurring issues through root cause fixes and automation.
Enhances system performance and resilience through targeted improvements and tuning.
Supports change and release activities to ensure smooth, low-risk deployments.
Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
Maintains runbooks and documentation to improve support efficiency.
Drives automation to reduce manual effort and improve response times.
Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.

The bridge between humans and AI, responsible for building interfaces and middle-tier services that make agentic systems transparent, intuitive, and responsive.

About the Role

You will design dynamic UIs for human-in-the-loop workflows, build backend microservices that safely route requests to AI systems, and manage complex state across multi-turn conversations and

long-running agent tasks.

• AI-Native Interfaces: Build responsive UIs supporting streaming tokens (SSE), agent tool-use visualization, and real-time reasoning feedback.
• API & Middle-Tier Development: Implement secure microservices that orchestrate requests across RAG, agents, and evaluation layers.
• State Management: Handle complex frontend state for multi-turn conversations, agent workflows, and partial-completion tasks.
• Performance Optimization: Ensure low-latency rendering and smooth UX across varied AI response times.

Required Qualifications

• Expertise in modern frontend frameworks (React, Vue) and backend runtimes (Java, Python).
• Experience building chat interfaces or state-heavy dashboards.
• Strong understanding of web security and API design.

Skillset Requirements

• Frontend Engineering: React/Vue, component architecture, state management, and streaming UI patterns.
• AI-Native UX: Designing interfaces for streaming tokens, agent tool-use visualization, and multi-turn reasoning.
• Backend Microservices: Java/Python runtimes, secure routing, and API orchestration.
• State Management: Redux, Zustand, Vuex, or equivalent for long-running agent tasks.
• Web Security: OWASP, secure API design, auth flows, and safe AI request routing.
• Performance Optimization: Low-latency rendering, concurrency handling, and streaming UI performance.
• Event-Driven UI: SSE, WebSockets, and real-time agent feedback loops.
• Integration with AI Backends: Handling varied response times, partial outputs, and agent state transitions.
• Accessibility & Design Systems: WCAG-compliant, reusable component libraries for consistent AI-native UX.

Senior Appian Developer*
Toronto, ON Duration:12+Months
Hybrid - 3 days at client office

Skills: Digital : Appian BPM - Business Process Management(BPM) & Appian Workflow, IDP and RPA
Experience Required: 6-8 Years

Role Description:
Ensures stability and reliability of production systems by reviewing fixes, performing root cause analysis, and validating resolutions, while providing feedback during incident reviews.
Leads troubleshooting and resolution of complex production issues (L2/L3), ensuring timely restoration within SLAs.
Proactively monitors applications, identifies anomalies, and implements preventive measures to reduce incidents.
Drives problem management by addressing recurring issues through root cause fixes and automation.
Enhances system performance and resilience through targeted improvements and tuning.
Supports change and release activities to ensure smooth, low-risk deployments.
Collaborates with cross-functional teams to resolve issues effectively and maintain service continuity.
Maintains runbooks and documentation to improve support efficiency.
Drives automation to reduce manual effort and improve response times.
Mentors team members on support best practices and ensure compliance with security and governance standards while providing feedback to leadership on system health and risks.

Role Description:
Ensures stability and reliability of Appian systems through RCA, AI-assisted diagnostics, and continuous improvement.
Leads resolution of complex L2/L3 issues using AIOps, predictive monitoring, and intelligent alerting.
Drives problem management via automation, AI-enabled root cause fixes, and self-healing mechanisms.
Enhances performance and scalability using AI-driven optimization and predictive capacity planning.
Governs releases and changes with CoE standards, leveraging AI-based risk assessment and validation.
Contributes to Appian CoE platform management, including governance, reusable components, and standardization.
Designs and integrates AI/GenAI solutions (IDP, NLP, chatbots, decisioning) to enable intelligent automation.
Promotes AI-assisted development and hyperautomation to improve efficiency and reduce manual effort.
Maintains AI-enabled knowledge management (runbooks, documentation) for faster issue resolution.
Mentors team on Appian, AI adoption, and CoE best practices while ensuring security and responsible AI compliance.
Provides leadership updates on system health, risks, and AI-driven optimization opportunities.

We're looking for a senior Java developer to lead a small team in both supporting an existing application and building its future state. The role centres on migrating a legacy Java/WebSphere application to a modern Spring Boot API and Angular UI, including a database migration from DB2 to AWS Aurora. Strong Java fundamentals are essential this is a technically demanding lead role in a claims and billing domain.

What You'll Do

• Lead a team of four developers across application support and new development workstreams
• Support the existing Java application built on WebSphere using the Spring Framework with JMS
• Drive the migration to a Spring Boot API and Angular UI architecture
• Oversee the database migration from DB2 to AWS Aurora as part of the modernization effort
• Design and implement RESTful APIs ensuring seamless integration between frontend and backend systems
• Apply best practices in software architecture, design patterns, and object-oriented programming
• Champion unit testing and test-driven development practices using JUnit and Mockito
• Contribute to performance optimization, profiling, and debugging of Java applications
• Manage code quality and collaboration through Git-based version control workflows

What You Bring

• Strong core Java fundamentals including a solid understanding of object-oriented principles, data structures (HashMaps, Sets, and their underlying mechanics), IoC principles, and Java bean lifecycle management
• Deep knowledge of the Spring Framework including dependency injection and application lifecycle, with hands-on Spring Boot experience
• Experience with RESTful API design and implementation
• Familiarity with unit testing frameworks including JUnit and Mockito
• Experience with containerization and orchestration tools such as Docker and Kubernetes
• Working knowledge of Git for version control and team collaboration
• Prior experience in claims or billing domain applications is an asset
• Eligibility for a mandatory background check

Nice to have

• Hands-on experience with AWS Aurora or other cloud-managed database services
• Familiarity with Angular for frontend integration
• Experience migrating legacy WebSphere or XML-based Spring applications to modern Spring Boot architectures

Work setup

• Mississauga, ON
• 6+ month contract
• English proficiency required

Looking for a Salesforce Developer with 5+ years of experience. Mandatory skills include Apex, Lightning Web Components (LWC), Salesforce Administration, FSC knowledge, Sales Cloud, and Service Cloud. Candidates should also have experience with Reports/Dashboards and basic integration knowledge. Open to contract-to-hire opportunities; FSI experience is a plus.

We are seeking a Salesforce Developer with the following qualifications:

• Minimum 5 years of hands-on Salesforce development experience
• Mandatory expertise in Apex, Lightning Web Components (LWC), and Salesforce Administration
• Strong knowledge of Financial Services Cloud (FSC), Sales Cloud, and Service Cloud
• Experience in creating and managing Reports and Dashboards
• Familiarity with Salesforce integrations; deep expertise is not mandatory
• Open to potential contract-to-hire opportunities
• Experience within the Financial Services Industry (FSI) is a plus

React, Node.JS, C#, .NET, SQL, GraphQL Developer

• Design enterprise infrastructure solutions.
• Create architecture diagrams (Visio).
• Lead design reviews and approvals.
• Design HA/DR and hybrid/multi-cloud solutions.
• Ensure security, governance, and compliance.

Must-Have Skills

• Infrastructure Architecture
• Azure, AWS, GCP, On-Prem
• Multi-Cloud & Hybrid Cloud
• VMware Cloud
• HA/DR Design
• Visio
• Networking (LTM, Application Gateway, TLS)
• Governance & Security

Must-Have
• Strong experience implementing and supporting IBM Security Access Manager (ISAM), including:
o WebSEAL configuration, junctions, ACLs, protected object space (POS)
o Authentication/authorization policies, session and cookie management
o Federation using SAML, OIDC, OAuth2
o Mapping rules / policy scripting (often JavaScript-based in federation flows)
• Solid Java development experience, preferably with:
o Spring / Spring Boot, REST APIs, microservices concepts
o Authentication and authorization patterns in distributed systems
• Strong understanding of IAM fundamentals:
o SSO, MFA concepts, token-based auth, identity lifecycle basics
• Experience with Linux/Unix, troubleshooting, logs, and network fundamentals (HTTP/S, TLS, headers, cookies).
• Strong communication skills and ability to work across security, infrastructure, and application teams.

Nice-to-Have
• Experience with IBM Security Verify Access (ISVA) (newer branding/evolution of ISAM)
• Experience with IBM Security Directory Server / LDAP tuning and troubleshooting
• Exposure to API gateways, WAF, reverse proxy patterns, and mTLS
• Containerization/Cloud knowledge: OpenShift/Kubernetes, Azure/AWS/GCP
• CI/CD tools: Jenkins/GitHub Actions/Azure DevOps, SonarQube, Nexus/Artifactory
• Banking/financial services domain experience and security/compliance familiarity (e.g., SOC2, PCI, PIPEDA).

• Strong hands-on experience in Python
• Experience in SQL and data for the AI workflows
• Strong hands-on experience with AWS services critical to AI projects such as Amazon Bedrock, Amazon SageMaker, AWS Lambda etc.
• Hands-on experience in GenAI and Agentic AI development including RAG
• Hands-on experience with modern AI agent frameworks and orchestration tools such as LangChain / LangGraph / Strands