Job Description
We are looking for an experienced SAP IS-U Training Consultant to deliver pre-UAT enablement and readiness support to business users in Gatineau. You will build foundational SAP literacy across key IS-U process areas, preparing users for formal solution training and UAT participation.
What you'll do
- Design and deliver structured SAP foundational training sessions for groups of up to 20 users
- Cover SAP GUI navigation, transaction codes, reporting, ALV grids, field help, and error handling
- Deliver hands-on walkthroughs in the training environment aligned to UAT scenarios
- Facilitate question and answer clinics and provide one on one coaching where needed
- Develop job aids, quick reference guides, checklists, and training materials
- Track attendance, user progress, and feedback throughout the readiness program
- Act as the first point of contact for SAP navigation questions during practice sessions
- Collaborate with SAP functional teams across device management, CRM, billing, and FICA
- Align with the project training lead to confirm scope and avoid overlap with formal training
- Provide weekly status updates including progress, risks, and user feedback
What you bring
- Strong hands-on SAP IS-U experience across device management, CRM, FICA, billing, and reporting
- 3 to 5 or more years delivering end user SAP enablement or UAT readiness training
- Proven ability to design and facilitate small group, hands-on training sessions
- Experience creating practical job aids, quick reference guides, and training materials
- Strong facilitation, communication, and interpersonal skills
- Ability to translate technical concepts into plain language for non-technical audiences
- Fluency in English required
Nice to have
- French language skills are strongly preferred
- Experience working with business users with no prior SAP exposure
- Familiarity with SAP Fiori in addition to SAP GUI
Work setup
- Hybrid arrangement with business users located in Gatineau, QC
- Bilingual candidates strongly preferred